Customer Relationship Management Software
A CRM is a software management database program that captures and manages your data regarding sales leads, customer interactions, marketing, campaigns, employee performance, and everything else in between. Every encounter with a customer is compiled here to improve client relations, thus increase sales. Companies large and small benefit from a CRM system for organization, communication, and coordination across departments to ensure employees stay updated on vital details. Furthermore, your important data is maintained and backed-up in a secured location.
Every business is unique with varying needs, which is why we program custom software. Ease of use is critical to success – you and your staff need to know how to use it. That is why we give you the exact back-end features you need. We also understand that everyone has a budget, so rather than "reinventing the hammer," we research and test workable solutions to our CRM builds, saving you developmental time and money.
Why Is Custom CRM Software Better?
- Custom Functionalityget the exact back end features you need matched for your business
- Upgrades & Enhancements you choose when you want to make changes on your software, not someone else
- Speed & Accuracyloads faster and handles high volume interface without crashing
- Compliance Regulationscustom code written to meet varying compliance
- Integrationcustom programming that weaves multiple platforms together
- CRM Appscustom apps developed for employees to log into database remotely
- Securitydata backups on secured private or shared servers
- Choicechoose your hosting provider
- Ease of Usestreamline operations for fast and reliable results
- Proprietaryno contract or maintenance fees
Custom CRM Solutions
Custom CRM software provides you with an abundance of useful functionality without all of the unnecessary features and bloat that comes baked into many out-of-the-box software solutions. It is scoped and explicitly designed for your business application, allowing you to integrate any customer portals, websites, apps, or other third-party software crucial to your operation. A custom CRM solution is foundationally designed with accessibility and ease of use in mind. This means you will be able to manage sales leads and tasks, track essential alerts and reminders, send and receive documents, and auto-generate emails and text without any complication or extra hassle.
Our Development Process
Whether big or small, all new projects require the same approach to planning. CPS partners with you throughout the process, giving you competent advice and support, ensuring the user's experience is clear, engaging, and easy to use.
DISCOVERY
We immerse ourselves to learn and understand your business so we can best implement your project needs.
STRATEGY
We take all the information you’ve shared and together we strategize the best plan of action.
DESIGN
We create sketched designs or wireframes depending on the scope of the project.
BUILD
We develop your custom product based off the design; keeping you informed on the status, adjusting accordingly, and testing rigorously prior to launch.
LAUNCH
We ensure your staff are trained on the product; make final tweaks, test again, and with final approval, we’re ready to launch.
SUPPORT
We continue our partnership with you by maintaining, refining, and optimizing your software program as needed.
