Customer Relationship Management Software
A CRM is a software management database program that captures and manages your data regarding sales leads, customer interactions, marketing, campaigns, employee performance, and everything else in between. Every encounter with a customer is compiled here to improve client relations, thus increase sales. Companies large and small benefit from a CRM system for organization, communication, and coordination across departments to ensure employees stay updated on vital details. Furthermore, your important data is maintained and backed-up in a secured location.
Every business is unique with varying needs, which is why we program custom software. Ease of use is critical to success – you and your staff need to know how to use it. That is why we give you the exact back-end features you need. We also understand that everyone has a budget, so rather than "reinventing the hammer," we research and test workable solutions to our CRM builds, saving you developmental time and money.
Why Is Custom CRM Software Better?
- Custom Functionalityget the exact back end features you need matched for your business
- Upgrades & Enhancements you choose when you want to make changes on your software, not someone else
- Speed & Accuracyloads faster and handles high volume interface without crashing
- Compliance Regulationscustom code written to meet varying compliance
- Integrationcustom programming that weaves multiple platforms together
- CRM Appscustom apps developed for employees to log into database remotely
- Securitydata backups on secured private or shared servers
- Choicechoose your hosting provider
- Ease of Usestreamline operations for fast and reliable results
- Proprietaryno contract or maintenance fees
Custom CRM Solutions
Custom CRM software provides you with an abundance of useful functionality without all of the unnecessary features and bloat that comes baked into many out-of-the-box software solutions. It is scoped and explicitly designed for your business application, allowing you to integrate any customer portals, websites, apps, or other third-party software crucial to your operation. A custom CRM solution is foundationally designed with accessibility and ease of use in mind. This means you will be able to manage sales leads and tasks, track essential alerts and reminders, send and receive documents, and auto-generate emails and text without any complication or extra hassle.
Our Development Process
Whether big or small, all new projects require the same structured approach to planning. CPS partners with you throughout the process, providing expert guidance and support to ensure a clear, engaging, and user-friendly experience.
DISCOVERY
We immerse ourselves in learning and understanding your business to best implement your project needs.
STRATEGY
We analyze all the information you've shared and collaborate to develop the best plan of action.
DESIGN
We create image mockups or wireframes based on the project's scope.
BUILD
We develop your product based on the design—keeping you informed, making adjustments as needed, and rigorously testing before launch.
LAUNCH
We ensure your staff is trained on the product, make final tweaks, conduct additional testing, and, with final approval, prepare for launch.
SUPPORT
We continue our partnership by maintaining, refining, and optimizing your software as needed.
